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WE ARE HIRING

We are an Australian-based company that has been around for more than 20 years. Our HQ is located in Perth, Western Australia and we have our teams and partners in a number of cities around the globe. Our team in Malaysia is growing and we are seeking highly engaging individuals who are ethical, professional, possess good IT and communication skills and can work independently (remotely) or in a team environment.

OPEN POSITIONS

Administration Clerk

​Key Roles & Responsibilities

  • Data Entry and Form Filling:

    • Accurately enter data into databases and systems.

    • Complete various forms and documentation as required.

    • Ensure all data is entered promptly and accurately.

  • Documentation Review:

    • Review documentation for accuracy and completeness.

    • Identify and correct errors or inconsistencies in documentation.

    • Verify that all necessary information and signatures are included.

  • Document Classification and Labelling:

    • Classify and label documents according to established standards.

    • Maintain up-to-date information on various platforms including the organisation's CRM system.

    • Ensure that all documents are stored securely and can be retrieved efficiently.

  • Summarization of Key Information:

    • Summarize key information from documents and data.

    • Prepare concise reports and summaries for management.

    • Communicate findings and summaries effectively to relevant stakeholders.

  • General Administrative Duties:

    • Assist with responding to queries on various platforms and organising meetings.

    • Support onshore and offshore teams with various tasks and projects as needed.

    • Ensure client confidentiality and security of sensitive information at all times.

Previous experience in a similar role is not necessarily an added advantage. High school graduates and business diploma holders are encouraged to apply.​

​​

Marketing Officer

​Key Roles & Responsibilities

  • Marketing and Communication:

    • Develop and execute marketing strategies to promote opportunities to study, work and invest in Australia.

    • Utilize various channels of communication to generate leads, including social media, email marketing, and content marketing.

    • Create and distribute marketing materials such as newsletters, flyers, and online content.

  • Market Research and Analysis:

    • Conduct market research to identify new opportunities and trends.

    • Analyze data to assess the effectiveness of marketing campaigns.

    • Provide insights and recommendations to improve marketing strategies.

  • Event Coordination:

    • Organise and participate in events such as seminars, workshops, and expos to promote Australian opportunities.

    • Represent Blue Education at events and engage with attendees to generate leads.

    • Follow up with event leads to convert them into clients.

  • Partnership Development:

    • Establish and maintain relationships with educational institutions, employers, and investment firms in Australia.

    • Collaborate with partners to create joint marketing initiatives and campaigns.

    • Negotiate agreements and partnerships to expand Blue Education's network.

  • Reporting and Feedback:

    • Maintain accurate records of client interactions and marketing activities.

    • Prepare regular reports on lead generation, client engagement, and marketing performance.

    • Provide feedback and suggestions to improve client services and marketing strategies.

 

Previous experience in marketing, client liaison, or hold a similar role is supporting clients from the PRC or North Asia is desirable.​

 

Candidates with a diploma or degree in marketing are encouraged to apply.

Personal Attributes

  • Self-motivated and proactive.

  • Ability to work independently and as part of a team.

  • Professional demeanour and appearance.

  • Strong problem-solving skills and attention to detail.

  • Eager to learn and commit to continuous learning.

  • Able to read, write and speak fluent English. 

  • Able to read, write and speak Mandarin is an added advantage.

Client Liaison Officer

​Key Roles & Responsibilities

  • Lead Generation and Client Engagement:

    • Generate leads through various channels such as online campaigns, events, and referrals.

    • Engage with potential clients to provide information about opportunities to study, work, and invest in Australia.

    • Respond to inquiries and provide detailed explanations of the requirements and processes.

  • Process Facilitation:

    • Assist clients in understanding the necessary steps to achieve each milestone.

    • Facilitate the process by obtaining the right information and documents from clients.

    • Guide clients through the application processes for study, work, and investment opportunities in Australia.

  • Information Provision:

    • Stay up-to-date with the latest information on educational, employment, and investment opportunities in Australia.

    • Communicate these opportunities effectively to clients.

    • Provide clients with relevant brochures, guides, and other informational materials.

  • Documentation and Requirements:

    • Organise client information and documentation in accordance with established standards.

    • Liaise with other members of the team to facilitate and complete the application process.

    • Ensure consistent update of information within the team through various platforms including company's CRM.

 

Previous experience in a similar role or in client liaison, engaging with clients from the PRC or North Asia is desirable.​

General Skills & Competencies

  • Communication Skills:

    • Strong written and verbal communication abilities.

    • Proficiency in presenting information clearly and effectively.

    • Active listening skills to understand and respond to client needs.

  • Customer Service Orientation:

    • Focused on providing excellent service to clients.

    • Ability to handle inquiries and resolve issues efficiently.

    • Empathy and patience in dealing with client concerns.

  • Organizational Skills:

    • Strong ability to manage time and prioritize tasks.

    • Attention to detail in handling documentation and data.

    • Capacity to maintain organized records and files.

  • Technical Proficiency:

    • Competence in using office software such as Microsoft Office Suite.

    • Familiarity with database management and data entry tools.

    • Ability to quickly learn and adapt to new software and systems.

  • Teamwork and Collaboration:

    • Ability to work effectively as part of a team.

    • Willingness to support colleagues and contribute to team goals.

    • Strong interpersonal skills to build positive working relationships.

  • Problem-Solving Skills:

    • Analytical thinking to identify and resolve issues.

    • Creativity in finding solutions to challenges.

    • Ability to make informed decisions based on data and insights.

  • Adaptability and Flexibility:

    • Willingness to adapt to changing circumstances and priorities.

    • Openness to learning new skills and taking on new responsibilities.

    • Ability to handle multiple tasks and work under pressure.

  • Professionalism:

    • Maintaining a professional demeanor and appearance.

    • Demonstrating integrity and ethical behavior in all interactions.

    • Commitment to upholding Blue Education's values and standards.

  • Cultural Awareness:

    • Understanding and respecting diverse cultures and perspectives.

    • Ability to work effectively with clients and colleagues from different backgrounds.

    • Sensitivity to cultural differences in communication and behavior.

How to apply?

Interested candidates should submit their CV and a cover letter to hr@blueeducation.com.au by 20 July 2024. Please include "Application for the Role of ?" in the subject line.

Why join Blue Education?

  • Opportunity to work in a dynamic and supportive environment.

  • Professional development and growth opportunities.

  • Flexibility of working-from-home or remotely.

  • Competitive rewards scheme.

  • Collaborative and inclusive work culture.

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